Contact Us

Please don't hesitate to let us know if you need any help with a sales query, if you need some help with your new PC, or if for any reason you're not satisfied.

We're here to help and will do everything we can to resolve any issues or queries you may have. If you need to get in touch with for any reason, there are a couple of ways to do so:




If you have an issue could you please include your name, address, order number (sticker on the back of your PC) and detail the problem you are experiencing and we'll get back to you as soon as possible

Our email support is available in English, French, German, Spanish and Italian, and we aim to respond to all queries within 24 hours, Monday-Friday

Alternatively, if you'd like to give us a call, you can do so on 0161 425 8841

Calls from the UK will be charged at your standard local rate. If you're calling from abroad it may cost more, and it may be best to email us and request a call-back.

Our UK-based phone support team will be able to offer assistance in English and French.

Our workshop address is:

Vibox LTD
Reddish Road
United Kingdom

If you were hoping to come and have a look around, unfortunately we don't have a storefront as we build each PC to order, but feel free to email us if you have any questions about the best spec for your needs

If you're looking to place an order and come and collect it from our premises, that's absolutely fine, you'll just need to call our sales team and we'll be able to arrange this for you.